Contact

The best way to contact us via an order you placed or return is through our site’s Order chat system. However we do offer other ways to contact us like through messenger and text via our contact form responses are normally 24-48 hours monday-friday.. We are in the process of setting up a FAQ system on the site shortly as well to help people with the common questions we have on a regular basis..

Send us an email

via our contact us form which reply times are 24-48 hours.

Hit our FAQ system

Best way to get your answers once we set it up.

Voice mail

We will return your voice mail with a text within 24-48 hours.

Send us a Text

its an option for quick replies but like emails if alot of texts come in your text might become a needle in a haystack

order questions

Questions on your order

Best to be done via the order chat via the sites order chat system

Local Orders

By Appointment Only

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1 thoughts on “Customer Service”

  1. Richard Mosdell says:

    Hi, I have a karate/bjj club in Victoria, BC and I’d like to offer my students the same gi for both martial arts instead of them having to contantly switch, so when I saw your Journey ultralight travel gi I thought that one might work.
    Some questions:
    1. May I order one to try it? My BJJ gi’s are A3, so I think that’s L in your size chart.
    2. Do you offer wholesale accounts for clubs if I start regular orders?
    3. Do you have sizes for kids like 6yrs old?
    4. Can you do custom embroidery? Some suppliers have an embroidery machine to add a club’s logo for $1-2/each.
    Thank you,
    Richard
    Kenzen Karate Victoria
    cell 250-507-1441

    Reply

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